Business Opportunity Analysis
Practice Development Process
Printable Version
Business Opportunity Analysis (BOA) is a repeatable and reliable critical Practice Development
Opportunity analysis process that captures the ‘Best Practices’ of top law firm Business Developers
and Management professionals. It is presented in an easy-to-use format that provides immediate impact
on Practice Development Team Productivity measured by:
- Revenue Growth
- Profit Margin Improvement
- New Client Attraction Win Rate Increase
- New Practice Development Cost Reduction
- Forecast Accuracy Improvement
BOA and Your Firm
The BOA Practice Development Process content and support materials are customized to your specific
firm’s unique needs, development issues, and culture. BOA customization, deliverables, and process
reinforcements are completed by a highly-seasoned professional familiar with your firm’s specific
marketplace to maximize effectiveness and key concept retention.
Who Should Attend BOA?
The BOA Practice Development Process is recommended for use by your law firm associates, members,
and marketing employees, plus their respective leadership, who are involved in developing and closing
new business relationships or optimizing current client growth opportunities.
BOA Critical Value-Added Processes Include:
- Prioritizing firm resources to maximize growth and profit margins – Provide clear, concise action
plans on the most critical pieces of business to insure that all firm personnel are on the same page
and understand what is needed to maximize effectiveness to win more opportunities at higher margins.
- Maximizing Development Time Investment with effective account qualification and Decision Maker
focus – Make sure your entire team is calling on all the real Decision Makers at the right accounts
to achieve your firm’s objectives in less time. This includes a decision process to know when to
Stop Practice Development Investment Time.
- Developing effective Critical Action Plans based upon each potential client’s unique Development
Cycle Timeline – Emphasize investment represented in face-to-face relationship building time and
be properly prepared to maximize call or meeting results based upon the target client’s unique development
cycle timeline.
- Enhancing Contribution of Value differentiation based upon client’s unique needs – Understand
Business Benefit needs at each level of Decision Maker and properly position your firm’s services
to achieve a positive Contribution of Value perception, which will result in higher Win Rates and
higher profit margins.
- Solid Relationship building with your most important clients – Develop lasting relationships
proactively, instead of being just another solicitor seeking new business opportunities.
- Forecasting Real Probability of attracting new clients or growth opportunities – Determine the
probability of winning business based upon measurable actions being completed, not gut feel.
- Effective performance measurement prior to the opportunity being lost – Provides measurable performance
criteria to easily understand when additional support or guidance is needed.
Key BOA “Take-Aways”
- Provides common nomenclature to describe and relate practice development activities to internal
and external opportunity team members,
- Delivers proven opportunity development and tracking methodology with customized tools,
- Enables improved visibility and prioritization on the top business opportunities per participant,
- Develops specific strategies and action plans for at least two opportunities per participant,
- Confirms forecast probability of closure for each piece of business,
- Measures BOA Practice Development Process short-term and long-term effectiveness, and
- Measures objectively at least one aspect of personnel performance and/or management effectiveness
with respect to abilities to develop new business.
Sample Agenda (may be altered to your firm’s specific needs)
8:00AM |
Introduction, Program Overview, Review of Pre-Workshop Assignments
Define Business Opportunities and Potential
Calculate Practice Development Time Investment
Define and Identify Decision Making Levels |
9:00AM |
Define and Identify Decision Maker Power Values
Define and Identify Contribution of Value
Define and Identify Business Benefits
Define and Identify Perception of Value Impact |
10:00AM |
Break |
10:30AM |
Information Analysis for Practice Development Strategy
Client Qualification Process
Define and Identify Client Value Characteristics
Client Development Time Investment Stages and Opportunity Pipeline |
12:00PM |
Lunch |
1:00PM |
Long-Term Relationship Development Strategy
Key Elements of the BOA Worksheet |
2:00PM |
Development of Additional Specific Opportunity Strategies |
4:00PM |
Review of Strategies, Q&A, Common Challenges |
Typical Client-Partner Return on BOA Investment
- Revenue Increase > 30%
- Profit Margin Improvement > 20%
- New Client Attraction Win Rate Increase >
40%
- Development Time Investment Reduced > 20%
- Forecast Accuracy Improvement
Industry Leader Client-Partners Utilizing BOA
-
Brown Smith Wallace, LLC
- ConocoPhilips
- Delphi Corporation
- FANUC Robotics
- Lee Hecht Harrison
- And more!
|